Management Research Assignment Example | Topics and Well Written Essays - 3750 words

Management Research - Assignment Example The managers of CCL cannot retain quality employees. The company has spent a tremendous amount of money on recruiting, hiring, and training. However, its turnover right is high. It does not provide retail products but creates and manages websites for its clients. The company rents a very large building with plenty of parking space in order to accommodate its staff members. Additional costs such as insurance, overhead, utilities, office equipment and supplies, security, etc. the costs of training, management, and many more too numerous to list kept their budget extremely high. Originally, the owners planed to serve only clients within the nation. However, customers are from around the world. But as business grew, the clientele came from various countries and the typical "9 to 5" office hours staff can no longer meet the needs of a global market as time zones varies, language and cultural barriers exist, and business procedures differ. Natural disasters (earthquakes, weather conditions , hurricanes) and manmade disasters (crimes, fires, etc.) around the world can also affect the operation of a business that has gone global. World Trends & Forecasts (1996, 2002) states "survey gave a strong boost to telecommuting when it found that e-mail traffic during the blizzard remained within fairly normal bounds," and quotes Sears, S. (1996), "The unchanged Management Research 3 volume of e-mail indicates that there was no loss in productivity, despite workers' inability to travel to their work sites." A solution to the problems of CCL Corporation is telecommuting. Telecommuting is defined by WordReference.com (2006) as, "employment at home while communicating with the workplace by phone or fax or modem." Telecommuting is bringing the work environment to the worker's home which will help alleviate some of the problems that worker's face such as the cost of car maintenance, gas prices, and the rush to make it to work in time during heavy traffic. It also solves problems for companies such as high unemployment rate in distant locations and finding quality employees. Crandall and Longge (2005) quote Tietze (2002), "For many employees work can be conducted almost anywhere: at home, in the hotel, at the local coffee bar, and even from an automobile. The space-time dimension, which requires that work be performed at the office at a certain time, no longer applies to many jobs". The TMA Group (n.d.) states, "Telecommunications technology moves information via electromagnetic waves and pul ses of light, whereas transportation moves people and goods in vehicles." Harpaz (2002) is quoted by Crandall and Longge (2005), "Many telecommuters feel they have less pressure and are more productive when they work at home. They also see substantial benefits, such as the ability to balance work and family life, increased quality of social life, more flexible working hours, and improved time management. The satisfaction of the work benefits telecommuters as well as the organization. Telecommuting may allow individuals to work in their desired profession, and the possibility of working for a number of employers simultaneously may for some offer additional